A TeamViewer alternative made for the Mac.
ShareDesk connects you to a Mac or PC with a 9-digit ID, end-to-end encrypted and in full resolution. It is developed and operated in Switzerland, free for private use and USD 18 per technician and month for business. Here is an honest comparison with TeamViewer, with the vendor's own figures.
Where ShareDesk is strong
Both connect you to a remote computer. ShareDesk was built around the everyday work of helping people with their Macs.
Made for the Mac first
Keyboard shortcuts such as ⌘Tab reach the remote Mac, any keyboard layout works, and every Mac from macOS 10.15 on is supported. A Windows app and a web viewer cover the rest.
Full Retina resolution
5K and 6K displays pixel for pixel, with about one frame of delay. Sharp Text (Mac to Mac) shows text and code without video blur, even on slow lines.
Swiss operator
Developed by MarketVision AG in Zürich; the servers that set up connections run in Switzerland.
End-to-end encrypted
Screen, input, files and chat travel encrypted directly between the two computers. Our server only introduces them, and a security code shows that nobody is in between.
Sessions inside sessions
Help a customer's server through their Mac: copy, paste and drag files through a session inside a session, as deep as they go.
Branding for IT companies
Your customers get ShareDesk from your link and see your logo and contact in the app, with a customer page and a short link of your own.
ShareDesk and TeamViewer side by side
Both connect you to a remote computer, end-to-end encrypted. Here is where they differ.
| Feature | ShareDesk | TeamViewer |
|---|---|---|
| Free for private use | Yes | Yes1 |
| Commercial use, one technician | USD 18 per month, billed yearly | from about USD 22.86 per month, billed yearly2 |
| Company based in | Switzerland | Germany |
| Servers | Switzerland | Germany or Austria3 |
| Customer needs an account | No | No |
| Oldest supported macOS | 10.15 | 13 |
- Free use is limited to personal use; TeamViewer detects commercial use automatically and can restrict sessions (TeamViewer).
- Entry plan TeamViewer Remote Access, listed at CHF 18.90 for visitors from Switzerland and converted at the ECB reference rate of 2 October 2026; all prices excluding VAT (TeamViewer). Plans differ in devices and features.
- Data centers according to TeamViewer's security statement; connections may be routed worldwide.
Status: October 2026. TeamViewer is a trademark of its owner. Missing a point? See all ShareDesk features.
Everything else you need for support
- Unattended access with a password, two-factor codes and access at the login window
- Copy and paste files in both directions, drag whole folders, print on either side
- Chat, the remote computer's sound and talking both ways
- Terminal, TCP tunnels and a private network into the customer's network (VPN, beta)
- An address book with organisations, departments, tags and notes, shared with your team
- A session log with hourly rates, billing steps and revenue per customer
- Help from a Mac, a Windows PC or any current browser
- An installer package and configuration profiles for MDM
Trying ShareDesk next to TeamViewer
You don't have to switch everything at once: ShareDesk can be installed next to TeamViewer. Download it on your Mac, create a free account for your address book, and send your next customer the download link. They read you their ID, accept, and you're connected.
Step by step: your first connection.
Questions about switching
Is ShareDesk a free TeamViewer alternative?
For private use, yes: helping family and friends and your own computers is free. For commercial use, ShareDesk costs USD 18 per technician and month, billed yearly, excluding VAT. Your customers never pay.
Does ShareDesk work on Mac and Windows?
Yes. ShareDesk runs on every Mac from macOS 10.15 on, the download picks the right build by itself, and on Windows 10 and 11. You can also help from a browser with the web viewer.
Where are ShareDesk's servers?
In Switzerland. They only set up the connection; the session itself runs end-to-end encrypted between the two computers. When a network needs a relay, it only passes on encrypted data.
Can ShareDesk and TeamViewer run on the same computer?
Yes, they can be installed side by side, so you can try ShareDesk without giving anything up.
Does my customer need an account?
No. Your customer opens ShareDesk and reads you a 9-digit ID. Accounts are only for technicians who want an address book shared across their Macs and team.
Can I put my own logo in front of my customers?
Yes. With branding, customers who download ShareDesk from your link see your logo, name and contact in the app, and you get a customer page with a short link.
Try it on your next support call.
Free for private use. Your customer only needs the app.
Also compared: ShareDesk as a AnyDesk alternative